Resume
Executive Resume An interactive view of two decades leading AI, product and engineering.
Executive Summary Senior Product Manager and Systems Engineering Leader with 20+ years delivering data-driven, AI-enabled software solutions. Proven record of translating complex business problems into actionable product strategies, driving adoption, and delivering measurable enterprise impact across mobile, desktop and API platforms.
Experience Timeline
Sep 2022 – Oct 2025
Appvance Senior Product Manager · System Lead · San José, Costa Rica
Owned product backlog in Jira across 4 squads (10+ engineers); prioritized features by business value, customer impact and technical feasibility. Acted as Product Owner across Mobile, Desktop and API platforms, leading sprint planning, refinement, reviews and retrospectives. Led delivery of AI-driven OCR and image recognition features, translating business needs into practical AI solutions and reducing test maintenance effort. Drove KPI- and data-informed prioritization, lifting product reliability and stakeholder adoption. Translated complex technical concepts into clear executive narratives for customers and leadership. Jira Confluence AI / OCR Mobile + API Agile Scrum
Sep 2021 – Aug 2022
DNAMIC AI Account Manager · San José, Costa Rica
Jan 2019 – Dec 2020
Metcal Engineering Services Engineering & Operations Director · Curridabat, Costa Rica
Mar 2014 – May 2015
UST Global Costa Rica Delivery Director · Escazú, Costa Rica
Mar 2008 – Mar 2014
HPE Network R&D R&D Software Quality Manager · Heredia, Costa Rica
Capability Matrix Executive Leadership
Product Strategy Enterprise Transformation Agile Leadership Cross-functional Leadership Stakeholder Alignment Operations Management
AI & Data
Generative AI Prompt Engineering OCR Systems Image Recognition Data Science AI Workflow Automation Machine Learning
Engineering
Systems Engineering Software Validation Reliability Engineering Test Automation APIs & Integrations Enterprise Architecture
Technical Stack
Python JavaScript AWS Power BI Jira GitLab Salesforce Confluence
